Refund and Returns Policy

  1. Digital Products & SaaS Subscriptions

All our products, including SaaS applications, templates, and digital toolkits, are delivered electronically. Because digital items cannot be “returned” once delivered, we do not offer returns in the traditional sense.

  1. Refund Eligibility

We stand behind the quality of our software and resources. If you experience technical issues or believe you did not receive the product as described, you may be eligible for a refund under the following conditions:

  • You contact us within 14 days of purchase.
  • You provide proof of purchase (order confirmation, receipt, or account email).
  • You have attempted to resolve the issue with our support team.

Refunds will not be issued for:

  • Change of mind after purchase.
  • Lack of usage or failure to use the product.
  • Issues caused by third-party tools or services we do not control.
  1. Subscription Cancellations
  • You may cancel your subscription at any time.
  • When canceled, your subscription will remain active until the end of the current billing cycle.
  • No partial refunds are provided for unused time on monthly or annual plans.
  1. Exchanges & Credits

In some cases, instead of a refund, we may offer:

  • Account credit to use on another product.
  • Access to an alternative SaaS application from our suite.
  1. How to Request a Refund

To request a refund or credit, please contact our support team at [your support email] with:

  • Your name and email are associated with the purchase.
  • The product or subscription purchased.
  • A brief description of the issue.

Our team will review your request and respond within 3–5 business days.

  1. Policy Updates

We reserve the right to modify this Refund and Returns Policy at any time. Updates will be posted on this page with a revised effective date.

 

Our talented team of designers, writers, and digital marketers works tirelessly to drive growth for startups and enterprises alike. We’re committed to your success—partnering with you to maximize value, strengthen your brand, and help your business reach its full potential.

MAILING ADDRESS

Develop and Code LLC

116 Agnes Road
STE 200
Knoxville, TN 37929

+1 901 627 1996